Question 1

What is Courtlio?

Accepted Answer

Courtlio is a tennis competition platform for amateur players and clubs. It focuses on leagues, tournaments, Elo rankings, and matchmaking — not court booking or coaching.

Question 2

Is Courtlio free for clubs?

Accepted Answer

Yes. Organizers can run leagues for up to 50 active players on the free Starter plan. Paid plans add advanced analytics, tournaments, and multi-site tools.

Question 3

Does it cost money to play?

Accepted Answer

The Courtlio app is free to download. Some club leagues may charge seasonal fees set by the organizer — not by Courtlio.

Question 4

How do rankings work?

Accepted Answer

Courtlio uses an Elo-based rating system inspired by chess. Your rating changes after each approved match based on opponent strength and match outcome.

Question 5

How do I find matches?

Accepted Answer

Use match requests and the Explore tab to discover players near your skill level, or join a club league and issue ladder challenges.

Question 6

How do I set up a league?

Accepted Answer

Create a partner account, define your league format and divisions, invite players, and start approving match results as they come in.

Question 7

What tools are included for free?

Accepted Answer

Free organizers get league creation, standings, result approval, and player enrollment for up to 50 active players.

Question 8

How are results approved?

Accepted Answer

Players submit scores from the app. Organizers review them in a pending queue and approve with one click to update standings.

Question 9

Is there a mobile app?

Accepted Answer

Yes. Courtlio is available on iOS and Android for players. Organizers can manage leagues via the partner web platform.

Question 10

How do I update my account?

Accepted Answer

Open Settings in the mobile app to update your profile, notification preferences, and privacy options.

How can we help?

General

Still have questions?